Returns & Contact

We want you to love your new bikinis. Please have a quick read through our returns and exchange policy before placing your order so you know what to expect.

Returns at a Glance

Bikini tops: Eligible for a size exchange within 14 days of delivery.

Bikini bottoms: Cannot be returned or exchanged due to hygiene reasons.

Change of mind: We do not offer refunds or returns for change of mind.

Faulty items: Covered under Australian Consumer Law.

Bikini Top Size Exchanges

Need a different size? We’re happy to help.

We offer size exchanges on bikini tops only within 14 days of delivery, provided the item is:

  • Unworn

  • Unwashed

  • In its original condition

  • With all tags attached

  • Free from makeup, fake tan, perfume and other marks

Size exchanges are subject to stock availability. If your preferred size is unavailable or outside our available size range, we will issue a store credit instead.

Please allow up to 5 business days for your exchange to be processed once we receive your returned item.

Bikini Bottoms

For hygiene reasons, bikini bottoms cannot be returned or exchanged unless they are faulty.

Change of Mind

As our pieces are produced in limited drops, we do not offer refunds or returns for change of mind.

Please choose carefully before purchasing and refer to our Size Guide if you’re unsure. You’re also welcome to contact us for sizing help before placing your order.

Sale and Promotional Items

Sale and promotional items are final sale and cannot be returned or exchanged unless they are faulty.

Faulty Items

We take pride in the quality of every Dee Swimwear piece.

If you believe your item has a manufacturing fault, please contact us as soon as possible at hello@deeswimwear.com.

If your item is deemed faulty, we will provide an appropriate remedy in accordance with Australian Consumer Law.

If a refund is approved, please allow up to 10 business days for the funds to appear in your original payment method after the refund has been processed. Processing times may vary depending on your financial institution.

General wear and tear, accidental damage, incorrect use or failure to follow the garment care instructions are not considered manufacturing faults.

Exchange Shipping

Customers are responsible for the cost of returning the original item to us.

For your first approved size exchange, we’ll cover the cost of shipping the replacement bikini top back to you.

Contact Us

Have a question about sizing, your order or one of our products? We’d love to help.

Email us at hello@deeswimwear.com or complete the contact form below.

We aim to respond within 1–2 business days.